JEWELLERY CARE & ADVICE
A little care. A lifetime of beauty.
From treasured keepsakes to everyday favourites, a little thoughtful care helps keep your jewellery looking its best. Explore our practical advice on cleaning, storing and protecting the pieces you love.
THE LITTLE EVERYDAY THINGS
Beautiful jewellery deserves thoughtful care.
Small, considered habits can help protect the finish and setting of the pieces you wear often. Take jewellery off before exercise, strenuous activity or anything likely to cause a knock. Put it on after perfume, hairspray and cosmetics, and keep it away from household cleaning products.
- Remove jewellery before swimming, hot tubs or saltwater.
- Avoid wearing pieces where they may catch, pull or be knocked.
- Let fragrance and skincare settle before putting jewellery on.
- Wipe pieces gently with a soft, clean cloth after wearing.
CARE BY MATERIAL
Every material has its own character.
The right care depends on the metal, stone, finish and construction. When you are unsure, ask us before cleaning.
Gold jewellery
Clean gently when appropriate and store pieces separately to help avoid scratches. Limiting contact with chemicals helps protect the surface.
White gold & platinum
Both can show natural surface wear over time. Rhodium plating on white gold may gradually wear and may need renewal.
Sterling silver
Silver can tarnish with exposure to air and moisture. A suitable silver polishing cloth and dry storage can help care for it.
Gold-plated jewellery
The plated layer can wear with abrasion, chemicals and prolonged moisture. Handle gently and keep it dry when not being worn.
Diamond jewellery
Gentle cleaning may help remove everyday residue. Check claws and settings regularly, and have any looseness assessed by a professional.
Gemstones & delicate pieces
Pearls, opals, emeralds, treated stones and delicate constructions can need specialist advice. Avoid assuming a general cleaning method is suitable.
GENTLE CLEANING
A gentle approach makes all the difference.
For some durable jewellery in sound condition, lukewarm water with a little mild soap and a very soft brush may be appropriate. Rinse carefully and dry with a soft cloth, taking care not to let a piece slip into a sink.
A PLACE FOR EVERY PIECE
A beautiful place for everything.
A little thought when you put jewellery away can help protect it between wears. Soft-lined compartments keep pieces apart; fasten chains and store them separately to help prevent tangles. Keep delicate gemstones in their own space, away from moisture, excess heat and harder pieces that may scratch them. Check clasps, settings and surfaces before wearing and again when you take a piece off.
PROFESSIONAL CARE
Some pieces deserve a little extra attention.
From a careful clean to a repair or restoration, we can help you understand the options for jewellery you already own.
- Professional cleaning and polishing
- Ring resizing
- Claw repairs and setting checks
- Rhodium plating
- Chain and clasp repairs
- Jewellery repairs and restoration
Each piece may need to be assessed before we can confirm the service available, its cost or timing.
HERE TO HELP
Here to help you care for what matters.
Every piece of jewellery has its own character, materials and story. If you’re unsure how best to care for yours, we’re always happy to help you understand the next step.
